Last Updated: February 2025
Welcome to DiAna Freight LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our communication services, including phone, SMS/text messaging, email, and any online content or tools we provide (collectively, the “Services”).
By communicating with us or using our Services, you agree to these Terms.
DiAna Freight LLC provides freight brokerage and logistics coordination services. All communication—by phone, SMS, email, or otherwise—is intended solely for business purposes between shippers, carriers, drivers, vendors, or authorized contacts.
By using our Services, you agree that:
You will only use our Services for lawful and legitimate business purposes.
You will not misuse, disrupt, or attempt to interfere with our communication systems.
You are responsible for ensuring the contact information you provide is accurate and up to date.
By providing your phone number or communicating with us by text, you consent to receive SMS messages related to:
Load updates
Delivery and pickup scheduling
Rate confirmations
Driver and carrier coordination
General business communications
Message and data rates may apply.
You may opt out at any time by replying STOP.
You may request help by replying HELP.
Opting out may limit our ability to communicate regarding active shipments.
Our Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted communication or error-free operation.
To the fullest extent permitted by law, DiAna Freight LLC is not liable for:
Delays in communication
Message delivery failures
Losses arising from miscommunication
Damages resulting from reliance on SMS or email communication
You assume all responsibility for your use of our Services.
Our data collection and privacy practices are explained in our Privacy Policy, available here:
https://sites.google.com/view/dianafreight-privacy/home
We may update these Terms from time to time. Continued use of our Services constitutes acceptance of any updates.
For questions about these Terms:
DiAna Freight LLC
Phone: 570-243-1244
Email: Benjamin@DiAnaFreight.com